McQueen Rentals Singapore

FAQ

Payment & Deposit

What payment methods do you accept?

We accept the following credit cards: Cash, Paynow, and bank transfer

When is rental due?

It depends on your payment plan;

Weekly:
Rental for the week is always due by Thursday of the same week.

Monthly:
Rental is always due 1 week after the invoice has been sent.

Is the deposit refundable?

Deposit is refundable, provided there is no oustanding payment and/or damage to the car.

How long is the process for deposit refund?

The deposit will take a maximum of 45 days to refund. (Usually is 1-2 weeks)

Driving

Who can drive the vehicle?

Drivers that have signed the contract with us, and only during the contractual period.

Can I drive the car outside Singapore?

You can drive the vehicle to West Malaysia, however we do not cover towing services outside of Singapore.

What are the requirements to rent the car?

You have to be at least 25 years old with 2 years of driving experiences.